Case Study
Quality Standards
Bison Forterra, a leading manufacturer in the construction sector, partnered with Handwells to enhance quality standards across its operations. Over the past 12 months, we have guided and supported their teams to embed best practices, optimise processes, and achieve consistent excellence in both documentation and manufacturing performance.
Bison Forterra
About the job.
Handwells introduced a structured framework for quality documentation across Bison Forterra’s production lines. Key actions included:
Bison Forterra now enjoys streamlined record-keeping and stronger compliance across the organisation.
Our specialists worked closely with engineering and operations teams to refine manufacturing
processes:
These initiatives have led to improved productivity and consistent output.
To improve product reliability, Handwells designed a comprehensive inspection planning system
tailored to Bison Forterra’s needs:
Inspections now drive proactive quality assurance, fostering a culture focused on prevention
rather than reaction.
Handwells have elevated our performance
Working with Handwells has transformed how Bison Forterra approaches quality across its manufacturing operations. Their team brought structure, clarity, and practical know-how that reshaped our processes from documentation through to inspection.
Handwells supported Bison Forterra in evolving its QMS into a modern, performance-focused
platform:
Aligning policies and procedures with ISO standards and customer expectations.
Creating an internal audit programme to continually refine practices.
Coaching leadership and front-line teams to embed continuous improvement.
The new QMS is robust, user-friendly, and seamlessly integrated with day-to-day operations.
Through this partnership, Bison Forterra has achieved:
Handwells is proud to have helped Bison Forterra elevate its quality standards, proving how expert guidance and collaboration can turn quality into a competitive advantage.